Frequently Asked Questions

Our hours vary depending on the day and weather conditions. Please check our homepage or social medias for the most up-to-date hours.

AvalancheXpress is located at 2700 Mount Rose Avenue at Heritage Hills Resort in York, PA. We turn the driving range into the snow tubing hill every year in early November.

Reservations are not required but are highly recommended during peak times like weekends and holidays to ensure availability.

While snow tubing requires snow, you can still enjoy our ice slides as a fun and thrilling alternative.

The Ice Slides at AvalancheXpress are thrilling, high-speed slides made entirely of ice—and they’re the longest ice slides in the country! Perfect for all ages, they offer a one-of-a-kind winter experience that’s as fun as it is exciting. no snow required!

Ticket prices vary based on the day and session length. We offer 2-hour passes, all-day passes, and annual passes to suit your needs. Please note that rates are typically higher on weekends and holidays compared to weekdays.

Yes! Group rates are available for parties of 20 or more. Contact us for details.

Tickets do sell out for each day. There is a maximum amount of persons allotted according to the number of open lanes. This is to ensure that you have an enjoyable experience and gives you the opportunity for more runs down the hill!

Warm up with hot food and drinks from our concessions in the Winter Village, or enjoy a hearty meal in the cozy indoor setting of The Avenue Ale House.

We offer snow tubing, ice skating, thrilling ice slides, a cozy fire pit, an exciting arcade, and a comfortable viewing area to watch the fun. Plus, enjoy a variety of family-friendly events throughout the season!

Yes! Our Ice Lanes are operational regardless of snow conditions, so you can enjoy tubing all season long.

Safety is our priority. In the event of severe weather, we may adjust our hours or temporarily close. Updates will be posted on our website and social media.

es! We have snow-making equipment to ensure our tubing lanes are ready for fun, even when Mother Nature doesn’t cooperate. Cold temperatures are essential for snow production, so conditions may vary.

It must be below 28 degrees for at least 5 consecutive days. Humidity levels do also play a factor.

There are no set requirements for age, however, all tubers must be able to slide down in their own tube and once at the bottom of the hill they must be able to exit the lane on their own. Anyone tubing must be in their own tube and must be able to get in and out of the tube by him or herself. For our guests with little ones, you may hold on to their tube and go down together, but the child does need to be able to get in and out of the tube by him/herself.

As with any winter activity there is a chance of injury. Helmets may be worn at the parent’s discretion but are not provided.

For safety reasons, riders must fit securely in the tube provided. While there’s no strict weight or height limit, we ask guests to use good judgment and follow staff guidance.

For safety and proper lane use, only one person is allowed per tube at a time. However, we allow guests to link together in groups for their ride, based upon the manager on duty’s approval.

We recommend warm clothing that is water-resistant. Snow pants, boots, jackets, and a hat and gloves are recommended.

Our team monitors and maintains the tubing lanes throughout the day to ensure they’re in top condition. If you notice any concerns, please let a staff member know immediately.

The hill itself is 80 feet in height, but the height with the snow varies daily and is based on the hill grooming and any fresh snowfall or man-made snow.

We open and close lanes as we see fit for the safety of our guests. Some reasons why we would decide to close a tubing lane include:
1. The condition of the berms - If the snow berms begin to wear down, we will close one of the lanes to keep guests from lane-hopping.
2. Speed of the lane- If lanes begin moving too quickly, we will close the lane to ensure the safety of guests.
3. Snow protection - If we can accommodate all guests while using select lanes, we will limit the lanes to protect the other lanes for future use.

No, we have a tubing lift that pulls you up the hill in your tube. You may, however, climb the hill if you wish.

We build slower lanes when weather permits. There is no age requirement for tubing. For kids, it’s up to the parent and the child. Anyone tubing must be in their own tube and must be able to get in and out of the tube by him or herself. For our guests with little ones, you may hold on to their tube and go down together, but the child does need to be able to get in and out of the tube by him/herself.

Yes, AvalancheXpress is located at Heritage Hills Golf Resort. We turn the driving range into the snow tubing hill every year in early November.

Wait times depend on the day of the week and the number of guests in attendance. We cannot give an exact estimate of the wait time. On the weekdays (Monday-Thursday) our wait is 0-10 minutes. On the weekends (Friday-Sunday & holidays), our wait times can be up to 20 minutes. We want everyone to enjoy their time on the hill, but safety is our number one priority (please see below). For the safety of guests, we wait until each tuber is off their tube and on their feet before we send the next guest.

We employ the use of our corral (queue) line when we have a large number of guests. Our guests in line are waiting for a tube, not necessarily to use the lift. Guests who prefer to walk up the hill will still wait in this line. This line is used for multiple reasons:
1. To avoid crowding at the top of the hill
2. To ensure we have enough tubes for guests
3. To maintain organization of guests so everyone has the opportunity to use the hill.

Our official close date is Sunday, March 15th. (weather and conditions dependent).