Tubing FAQ’s

Snow tubing is a popular winter attraction and a thrilling downhill experience for the whole family! AvalancheXpress features up to 8 tubing lanes, and 2 powered rope-lines to tow tubers hilltop. We have lighting for night tubing and fire pits to warm you as you enjoy a custom-created hot chocolate just for you!

Payment, Passes & Rates
About the Snow
Tubes
Parents/Guardians
What to Wear
About the Hill
Extra Info

Can I pay with a credit card?

Yes, a 3% processing fee applies on orders purchased with a credit card.

How long are the passes good for?

Day passes are valid for a single day only, but you can tube all day! A season pass is our best value and pays for itself in just two visits!

Do you offer senior rates for AvalancheXpress tickets?

Sorry we do not offer senior rates. Our rates are for guests 4 and under, or 5 and up.

Are there half day rates?

No because we offer unlimited tubing for one low price; however, if you only want to come for just a few hours, consider buying a night pass.

Is the snow artificial?

No, we use a mix of snow and ice made here at the resort.

Where does the water come from to make the snow?

We make the snow using water that is pumped out of our irrigation ponds on the golf course.

How cold does it have to be to make snow?

It must be below 28 degrees for at least 5 consecutive days. Humidity levels do also play a factor.

Why does snowfall slow down the hill?

Natural snow tends to be fluffy and less dense than the snow we make. Therefore fresh snow leads to slower conditions until the snow gets packed down or the sun goes down and temps drop.

Are tubes included with the price of the lift ticket?

Yes!

Do we need to bring anything to slide on?

No, tubes are provided for you. Nothing else is needed except warm clothes and the ability to have fun!

Can I bring my own tube?

No, due to safety concerns we do not allow guests to bring their own tubes.

How big are your tubes?

Our tubes are 42” wide on the outside and 20” wide on the inside.

Do you have tubes for multiple people?

No, this season we do not have family/multiple people tubes.

Does it cost for Parents / Guardians to watch and not tube?

Not at all – it’s encouraged! Be sure to bring your camera!

Can Parents / Guardians just drop their kids off and leave?

Yes, but a waiver must be signed before you leave. At which time your child will be on their own. The staff of AvalancheXpress & Heritage Hills assumes no responsibility for your child.

Is there an indoor location for Parents / Guardians to sit and watch?

No, however the outdoor patio in front of Knickers Pub offers heaters and provides a nice outdoor location for watching the hill.

What should we wear?

AvalancheXpress is a winter sport. We recommend warm clothing that is water-resistant. Snow pants, boots, jackets, and a hat and gloves are recommended. The snow can be slushy.

Do we need to bring a helmet?

As with any winter activity there is a chance of injury. Helmets may be worn at the parent’s discretion.

How high is the AvalancheXpress?

The hill itself is 80 feet in height, but the height with the snow varies daily and is based on the hill grooming and any fresh snowfall or man-made snow.

How steep is AvalancheXpress

It varies based on the lane and the grooming.

How do you make the lanes?

We have a snow crew that makes the snow and grooms the hill every day for maximum speed and fun.

What is all the stuff at the bottom of the hill?

It is a safety (crash) fence to ensure that you don’t end up sliding into the parking lot.

Do I have to walk my tube up the hill?

No, we have a tubing lift that pulls you up the hill in your tube. You may however climb the hill if you wish.

Is the hill kid friendly?

We build slower lanes when weather permits. There is no age requirement for tubing. For kids, it’s up to the parent and the child. Anyone tubing must be in their own tube and must be able to get in and out of the tube by him or herself. For our guests with little ones, you may hold on to their tube and go down together, but the child does need to be able to get in and out of the tube by him/herself.

Is the AvalancheXpress located on your property?

Yes, AvalancheXpress is located at Heritage Hills Golf Resort. We turn the driving range into the snow tubing hill every year in early November.

How long is the wait?

Wait times depends on the day of the week and the number of guest’s in attendance.

What are the age and height requirements?

There are no set requirements for age and height, however, all tubers must be able to slide down in their own tube and once at the bottom of the hill they must be able to exit the lane on their own. Anyone tubing must be in their own tube and must be able to get in and out of the tube by him or herself. For our guests with little ones, you may hold on to their tube and go down together, but the child does need to be able to get in and out of the tube by him/herself.

Is there a location to go and warm up?

Yes, spaces are made available for tubers to warm up. Check with the Pro Shop for more details.

Is there somewhere to eat?

Yes, Knickers Pub located just behind the pro-shop has a special Avalanche Buffet and an al a carte menu. We also offer outdoor concessions and picnic tables. Due to PLCB Regulations, outside Food & Beverage is prohibited while tubing or skating at AvalancheXpress. Thank you for your understanding.

When does AvalancheXpress open for the season?

The season start date is based on the weather. We can open as early as Thanksgiving weekend or as late as the last week in December. Check the homepage of our website often for the most up-to-date operating calendar.

When does AvalancheXpress close for the season?

We close daily operations on March 1st. At this time, weather permitting, we open on Fridays at 4pm.  We continue to operate on Saturdays and Sundays in March 15th or until the snow has melted.

Does AvalancheXpress close for inclement weather?

Yes, AvalancheXpress will be closed if it is deemed unsafe to be open due to weather conditions.

How do I get a job working for AvalancheXpress?

Submit an Application at the resort’s front desk. We are always accepting applications!